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Privacy Policy

N1 Homes Pty Ltd (ABN XX XXX XXX XXX) trading as N1 Homes (“we”, “us” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit our website http://www.n1homes.com.au (“our website” or “this site”) or otherwise engage with us.

By using our website or providing us with your personal information, you agree to the terms of this Privacy Policy and our Website Terms of Use.

1. Commitment to Privacy

At N1 Homes, we respect your privacy and are committed to safeguarding your personal information. We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) in all aspects of how we manage your information.

  • We do not sell, rent or trade your personal information.
  • We only use your personal information for the primary purposes for which it was collected or for related purposes you would reasonably expect.

  • We will never publicly share your identifiable personal details without your consent.

2. What Is Personal Information?

“Personal Information” means information that identifies you, or from which your identity can reasonably be determined. This may include:

  • Your name and date of birth;
  • Residential or business addresses, email address, and phone numbers;
  • Details about your computer or browsing behaviour;
  • Any information you provide to us through contact forms, applications, or communications.

3. How We Collect Your Information

We collect personal information when you:

  • Browse or interact with our website;
  • Submit an enquiry or complete a contact form;
  • Communicate with us via phone, email, or in person;
  • Subscribe to marketing or promotional materials;
  • Enter competitions, promotions, or surveys;
  • Apply for employment, contracts or supply opportunities.

We also collect data from our staff, subcontractors, suppliers, and other professional stakeholders when necessary for business operations.

4. Cookies & Website Data

Our website uses cookies and tracking technologies to enhance your browsing experience. These tools help us:

  • Understand user preferences and website behaviour;
  • Provide a personalised user experience;
  • Serve relevant ads through services like Google Ads or Facebook Ads;
  • Analyse website traffic via tools like Google Analytics.

You can manage or disable cookies through your browser settings. Disabling cookies may limit some features of our site.

5. Why We Collect Your Personal Information

Your personal information may be used to:

  • Respond to enquiries and provide customer support;
  • Verify your identity;
  • Send marketing communications (with your consent);
  • Improve our products, services, and customer experience;
  • Conduct security, credit, or fraud prevention checks;
  • Carry out our internal business operations and comply with legal obligations.

You may opt out of marketing communications at any time by using the unsubscribe link in emails or by contacting us.

6. Who We May Share Your Information With

We may disclose your personal information to third parties that assist us in conducting our business. These may include:

  • IT service providers;
  • Marketing and communication agencies;
  • Debt collection and credit reporting bodies;
  • Government regulators or law enforcement, where required;
  • Legal, accounting, and professional advisers;
  • Contractors and subcontractors engaged in building projects;
  • Third parties during corporate transactions (e.g., sale or restructure).

We ensure these parties are bound by confidentiality and privacy obligations.

7. Storage & Security

We take all reasonable steps to protect your personal information from loss, misuse, unauthorised access, or disclosure. Your information may be stored:

  • On secure servers (in Australia or overseas);
  • In password-protected electronic systems;
  • In secured physical formats where required.

Despite our precautions, no method of electronic transmission or storage is 100% secure. You use our website and services at your own risk.

8. Accessing and Updating Your Information

You may request access to or correction of your personal information at any time by contacting us. We will handle your request in line with the Australian Privacy Principles and provide reasons if access is denied in limited cases.

9. Anonymity and Pseudonymity

You may choose to interact with us anonymously or using a pseudonym where lawful and practicable—for example, when making general enquiries. However, in most cases, we will require identifying information to provide services.

10. External Websites & Social Media

Our website may contain links to third-party sites or social platforms. We are not responsible for their privacy practices. We recommend reviewing their privacy policies before sharing any personal information.

11. Re-Marketing

We may use re-marketing services such as Google AdWords or Facebook Ads to show tailored advertisements based on your previous interactions with our site. These platforms use cookies or tracking pixels to display relevant ads. You can opt out through the respective platforms’ ad settings.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website. This policy was last updated in April 2025.

13. Contact Us

If you have any questions about this Privacy Policy, or wish to access or correct your information, please contact our Privacy Officer:

Email: info@n1homes.com.au
Mail: Privacy Officer, N1 Homes, Unit X, [Street Address], [City], WA [Postcode]

If you’re not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.